Privacy Policy

Last updated

This Privacy Policy explains how Williamsburg Kitchen and Bath (“we,” “us,” or “our”) collects, uses, and protects information when you visit williamsburgkitchenandbath.com or contact us through this website. We are a kitchen and bath design and supply business located in Williamsburg, Virginia. We do not sell your personal information.

Information You Provide

When you submit our contact or appointment form, we collect the information you enter: your first and last name, email address, phone number, and the details of your message. We use this information only to respond to your inquiry, schedule a consultation, and help with your project. We do not collect payment information through this website, and we do not request or store sensitive personal or health information online.

Information Collected Automatically

Like most websites, we use a privacy-focused web analytics service (Clicky) to understand how visitors use our site, such as which pages are viewed and the general source of traffic. This may involve cookies or similar technologies and limited technical data like your browser type, device, and approximate location. This information is used in aggregate to improve the website and is not used to personally identify you.

How We Use Your Information

We use the information we collect to:

  • Respond to your messages and appointment requests;
  • Prepare estimates and plan your kitchen or bath project;
  • Improve our website and understand which content is useful;
  • Send information you have specifically requested, such as a guide or offer you opted into.

How We Share Your Information

We share information only as needed to operate our business, never to sell it. This includes trusted service providers who help us run the site and respond to you, for example our form-delivery provider (Web3Forms), our analytics provider (Clicky), and our website host. When a project requires installation, we may, with your understanding, refer you to an independent contractor; any information you choose to share with that contractor is between you and them. We may also disclose information if required by law.

Cookies and Analytics

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function as intended without them. Our analytics are configured to respect visitor privacy, and you may opt out of Clicky tracking through Clicky’s own opt-out tools.

Data Retention

We keep contact-form submissions and related correspondence for as long as needed to serve you and for our ordinary business records, then delete or archive them. You may ask us to delete your information at any time using the contact details below.

Your Choices

You may request that we update or delete the personal information you have provided, or ask us to stop contacting you, by emailing or calling us. We will honor reasonable requests in line with applicable law.

Children’s Privacy

This website is intended for adults making decisions about their homes. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Our website may link to other sites, such as our Google Business Profile or Facebook page. We are not responsible for the privacy practices of those sites; please review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the website after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Williamsburg Kitchen and Bath 4436 John Tyler Highway, Williamsburg, VA 23185 Phone: (757) 645-9532 Email: design@williamsburgkitchenandbath.com